75% of our work is proactive, stopping IT problems before they stop your operations. Find out why 20+ employee businesses across Chicago trust us to manage their IT.
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The years I spent working as a network engineer for a Fortune 500 company taught me how expensive reactive IT support can be.
That's why at Shartega IT, we invest three times more into preventing IT problems than simply fixing them after they happen.
Instead of constantly reacting to issues, we're continuously improving your technology environment behind the scenes.
The result? Less downtime, better security, happier employees, and technology that actually helps you grow.
We offer full IT support and management for Chicagoland businesses, with the proactive care most IT companies skip.
Most providers wait for the phone to ring. We work to make sure it doesn't. That's what keeps you secure, compliant, and efficient, while everyone else is firefighting.
We commit to visible improvement in how your team works within the first 90 days (fewer disruptions, faster systems), and if you don't see it, we'll credit you.
Our monthly accountability visit means we're in your building proactively, checking systems and holding standards, not only showing up when you're already in trouble.
Switching IT providers shouldn't disrupt your business. One dedicated person owns your entire transition, coordinates our internal teams, and reports progress to you weekly.
Move to Complete IT and we'll deploy an AI-powered firewall at no upfront cost. Your first line of defense, modernized before we do anything else.
Before you sign, we'll walk you through what's included, how billing works, how projects get scoped, how response times and escalation work, and what happens if we fail.
If after 90 days you still feel like you're dealing with the same old IT company, we'll help you transition away at no cost. No exit fees, no argument.
Everything you need to keep your business secure, productive, and moving forward.
I had the pleasure of working with Ethan Turner this week. He is extremely knowledgeable, professional and friendly. He took time to go over everything with me in detail. I was very impressed with his quick response as well as how efficient he was in getting the job done. I am grateful for the opportunity to work with him. I highly recommend Shartega, as their employees are top notch!
Fast Service!
great IT company.
Type of service
Excellent service.
Can't get better IT help anywhere
Great Service!
Always helpful in all situations
Fast response with clear explanation !
Great timely customer service.
Quiet area and kind and helpful staff
Very pleased with the communication and service!
Always super helpful. There every step of the way.
Always prompt
fast and efficient
Excilent service, super friendly staff and always there when I need them!
Very good IT company they are super responsive to trouble tickets and requests...very happy with the service.
They were able to resolve my issue in a timely manner.
Dave Ihm is always responsive and knowledgeable. I appreciate his great communications and follow ups.
Everyone there is SUPER helpful! They are always available to get things done right when I need it done. I know who to call!
Great customer service! Wes and Chris are always so helpful and very knowledgeable.
Excellent service
Chris Bryant is absolutely amazing! Shartega does an awesome job and is very responsive. Highly recommend this company
Very helpful company
Staff was very friendly
always easy to work with and nowledgeable
Their managed IT services have transformed how we operate. We used to face frequent downtime and technical issues, but now our systems run smoothly 24/7. Their proactive team handles everything, from security updates to troubleshooting. We’ve saved money by eliminating the need for in-house IT. We highly recommend their comprehensive and reliable services!
“My understanding of networks and IT is limited to say the least. Knowing that I have a group of guys, not one individual, that listen to what my wants are and then execute those wants into a workable plan gives me the greatest peace of mind. I know they operate by the same standards that I do, which is to not sacrifice quality under any circumstance. I now that the product they deliver will get the job done and will always be flexible enough to adapt as we grow or our needs change”
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Staff was very patient and super helpful!
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Service is good and every question I had was answered. Very helpful
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Sam was a busy man yesterday; he set up new printers in the shop (that were sorely needed), added them all to the network, deleted the old printers and got all the new ones tested and working. Thanks Sam
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This company does a great job. I usually work with Aleks, and he is always quick and spot on with fixing the issue on the first try.
Great experience, and fast to resolve my issue. Love it!
-Arman at Audi EK.
Stop settling for an IT provider that only reacts after something goes wrong. Partner with a team that's committed to preventing problems ahead.
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We take a proactive approach to IT services in Des Plaines, focusing on preventing issues before they impact your business. Our unique Shartega Performance Guarantee means you’ll see visible improvements in your systems within 90 days or your first month is credited.
Our team invests three times more in proactive IT, so you’re always ahead of threats and downtime. We also provide monthly onsite visits to ensure everything runs smoothly.
With us, you get reliable support, clear communication, and a true partner invested in your long-term success.
Our IT support is built on reliability, transparency, and accountability. We don’t just react to problems—we prevent them with monthly accountability visits and a dedicated Onboarding Champion for every new client.
We also offer the Payroll Productivity Guarantee, so if your team doesn’t see improved productivity within 90 days, your first month is credited. That’s how we deliver business IT support you can trust.
Your business benefits from fewer disruptions, faster response times, and a focus on long-term results.
Absolutely. We specialize in supporting auto dealerships and other businesses with 20–300 users who need scalable IT solutions.
Our IT company in Des Plaines provides a clear roadmap for growth, modernizing your technology and reducing recurring issues. We work closely with your team to ensure you have the tools and support needed to scale smoothly.
With Shartega IT, your dealership can grow confidently, knowing your IT is ready for the future.
Our IT solutions include proactive monitoring, security upgrades, strategic planning, and ongoing support tailored to your business needs. We start with a full assessment and walk you through what’s included, what’s not, and how we’ll work together.
We also provide a next-gen AI firewall at no upfront cost when you move to Complete IT. Our goal is to deliver IT support in Des Plaines that’s transparent and effective.
You get peace of mind, knowing exactly what to expect and how your technology will improve.
Our IT outsourcing process is simple and stress-free. We assign you a dedicated Onboarding Champion who manages every step, coordinates our team, and provides weekly updates.
We handle the entire transition, making sure there’s no disruption to your operations. If you ever feel we’re not meeting your expectations, our No More Bad MSP Experience Guarantee lets you transition away at no cost.
This means you get expert IT support services without the headaches or risks.
We pride ourselves on fast, reliable IT support in Des Plaines. Our team is always available, and we provide monthly onsite visits to catch issues before they become problems.
For urgent needs, our escalation process ensures you get help quickly, and you always know what to expect. We keep our clients informed at every step, so there are no surprises.
Your business gets the dependable support it needs to stay productive and secure.
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