Get support from our technical team by app, phone call, or email.
An engineer is always available to assist
Local Chicago-based help desk
Three ways to request support
How to submit a support ticket if you are an existing customer with Shartega IT
IT Support Panel app
Look for the IT app icon on your desktop or in your programs folder. If your organization is a current client of Shartega IT, this app should have been automatically installed on your computer. This is the preferred way to submit tickets.
Submit a support ticket via email
Open a ticket by sending an email to help@shartega.com with a description of the problem you are experiencing.